Editor’s Note: Carole is going to speak for herself Yesterday I was called in to the hospital as they found a donor match for my double lung transplant. While the team was prepping the OR, I was informed that I was being sent home because my insurance company, Cigna Healthcare, has now denied my claim which they had previously approved. Cigna says cancer is not an approved condition for lung transplant and they will not pay for the procedure. (I understand insurance companies deny claims regularly. But my doctor said she has never seen them withdraw approval moments before a procedure as they did yesterday.)
Nov 22, 2023·edited Nov 22, 2023Liked by David Dark
Will write the company CEO to complain. This is horrific. As someone who has spent his working career in the health insurance business, albeit in Canada, my dismay and anger at the behaviour of the insurer involved is a huge betrayal of ethical, responsible, insurance practice one which regrettably has precedence, but this is a new low!
Sent email but received email that it was “undeliverable.” Maybe a spam filter.
Looks like I got the e-mail wrong. I have now fixed it. Thanks for letting me know.
Thanks. Done!
Emailed the CEO, thank you for sharing.
Will write the company CEO to complain. This is horrific. As someone who has spent his working career in the health insurance business, albeit in Canada, my dismay and anger at the behaviour of the insurer involved is a huge betrayal of ethical, responsible, insurance practice one which regrettably has precedence, but this is a new low!
I also wrote an email this morning (7:50am, 11/23) and the emailed was rejected - "undeliverable"
It is not fixed. I got an undeliverable message as well just a few minutes ago.